Terms & Conditions

1. Acceptance of terms

By accessing and using this website, you accept and agree to be bound by these terms and conditions. If you do not agree, please do not use this site.

2. Orders and payment

All orders are subject to availability and confirmation. Payment is made via bank transfer to Zenith Bank — PlugOut Lagos — Account Number: 1229807227. Orders are confirmed only after payment verification by our team.

3. Delivery

We offer local delivery and pickup. A delivery fee of ₦1,500 applies to all delivery orders. Delivery times are estimates and may vary based on location and demand.

4. Cancellations and refunds

Orders may be cancelled before preparation begins. Contact us immediately via phone or WhatsApp at 0905-113-4999. Refunds are processed at our discretion and may take 3–5 business days.

5. Menu and pricing

Menu items and prices are subject to change without notice. We reserve the right to substitute items of equal or greater value if an item is unavailable.

6. Intellectual property

All content on this website including text, images, and design is the property of Plugout Terra. Unauthorized reproduction is prohibited.

7. Limitation of liability

Plugout Terra is not liable for any indirect, incidental, or consequential damages arising from the use of this website or our services.

8. Contact

For questions about these terms, contact us at 0905-113-4999 or @plugoutterra.